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Home >CUSTOMER SUPPORT > Customer center
 
   
 
  Customer counseling center

* For counseling and inquiries
: 02-3281-9001
* Operating hours : weekdays 09:00~18: 00 / Saturday 09:00~13:00
* Closed on : Sundays and holidays



E-Mail counseling

* Greetings! This is Citus customer center
* Please send us your inquiries to help@citus.co.kr We will reply promptly.



Callback service

To prevent customers from waiting for a long time to speak with a customer center representative, we offer a callback service.
If you tell us the nature of your complaint, we will call you back at a time of your choosing and provide you with a detailed response.
* Callback service available: from 9:00am to 6:00pm on weekdays.
* How to apply: Click Product Sites at the bottom, and apply for the callback service from the relevant customer center.



Remote support service

The remote support service is a service whereby the service representative connects directly to the customer's PC over the internet to check if there is anything wrong with the product
 
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1512 SJ Technovill 60-19 Gasan-Dong, Geumchun-gu, Seoul, Republic of Korea
TEL:82-2-2109-3900 FAX : 82-2-2109-3922
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